Selling Value in a logistics market

Charles O'Byrne

Director of Sales at Swan Transportation Services

Session description

Join Charles O’Byrne, Director of Sales at Swan Transportation Services, an MBA holder from The Citadel. With a decade of experience in growing logistics companies, he’s passionate about employee-centric approaches and delivering industry-leading service. Catch his insights at the World Freight Summit, where he aims to shift logistics focus from price to value-driven solutions.

In the bustling world of logistics, the concept of “Selling Value” emerges as a paramount strategy that transcends the allure of mere affordability. As businesses navigate the temptation to compete solely on price, it’s essential to recognize that being the best doesn’t always equate to being the cheapest. This holistic exploration delves into the nuanced art of delivering value, encompassing how to effectively engage prospects and communicate value-driven propositions to customers. It’s a journey that unveils the notion that sometimes, for customers to genuinely appreciate outstanding service, they might need to encounter subpar experiences. By delving into these intricacies, this discourse illuminates how the essence of value extends far beyond cost considerations, underpinning a holistic reimagining of success in the logistics arena.


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