Discover the power of digital freight forwarders in revolutionizing supply chain management. With real-time tracking and data-driven insights, where businesses can save time, reduce costs, and optimize operations.
Global Client Centric Platform Replaces Freight Logistics Forwarders Software
John McFall
Head of Technology & Data: Transport Services at Transport for London
Prepare for an illuminating session at the upcoming World Freight Summit 2023, where the transformative potential of a global client-centric platform in reshaping the freight logistics sector will be unveiled. Leading this insightful discourse is John McFall, Head of Supply Chain, Transportation, and Logistics Business Unit at Amazon Web Services (AWS), and an esteemed Gartner Peer Community Ambassador of Supply Chain. Boasting a distinguished career spanning more than two decades, John is a respected senior executive renowned for his groundbreaking contributions in the tech domain. In this blog, we delve into the profound implications of how a client-centric platform is supplanting traditional freight logistics forwarders’ software, revolutionizing the industry’s landscape.
In the realm of global trade, a transformative shift is underway as traditional freight logistics forwarders make way for a client-centric platform. The shortcomings of existing practices are evident – internal processes often take precedence over customer integration, leaving clients disconnected except for tracking updates. Enter the client-centric approach, where customers wield technology to navigate global shipping and trading. This platform empowers clients with tools like the Purchase Order Manager and real-time tracking, offering visibility, flexibility, and previously unmatched control. With 24/7 accessibility and a user-friendly cloud-based interface, the platform transcends the restrictive 9-to-5 model, becoming a global supply chain management hub that replaces antiquated processes with innovation.
This evolution isn’t merely technological; it’s a fundamental shift toward prioritizing customer needs. By providing multimodal options, integrating Customs compliance and warehouse management, and expanding selling horizons, businesses can respond rapidly to market dynamics while enhancing sustainability and transparency. As traditional barriers dissolve, this client-centric platform pioneers a future where the world becomes a selling field, and global trade gains efficiency, empowerment, and a competitive edg
In the realm of global trade, a transformative shift is underway as traditional freight logistics forwarders make way for a client-centric platform. The shortcomings of existing practices are evident – internal processes often take precedence over customer integration, leaving clients disconnected except for tracking updates. Enter the client-centric approach, where customers wield technology to navigate global shipping and trading. This platform empowers clients with tools like the Purchase Order Manager and real-time tracking, offering visibility, flexibility, and previously unmatched control. With 24/7 accessibility and a user-friendly cloud-based interface, the platform transcends the restrictive 9-to-5 model, becoming a global supply chain management hub that replaces antiquated processes with innovation.
This evolution isn’t merely technological; it’s a fundamental shift toward prioritizing customer needs. By providing multimodal options, integrating Customs compliance and warehouse management, and expanding selling horizons, businesses can respond rapidly to market dynamics while enhancing sustainability and transparency. As traditional barriers dissolve, this client-centric platform pioneers a future where the world becomes a selling field, and global trade gains efficiency, empowerment, and a competitive edg
- Freight forwarders and carriers are too focused on their internal process and lack integration with their customers.
- The customer is not even considered as part of the strategy with maybe the exception of tracking
- Our clients take control and use our technology to manage their global shipping and trading. The world is now their selling field. They integrate using our PO Manager, multimodal flexible options at their fingertips and full visibility of their shipments as well as Customs compliance formalities to wms to final delivery, in short, a global supply chain management system in one easy to use cloud-based system 247365 and replaces freight forwarders cumbersome antiquated 9-5 restrictive process
For more on this conference or session access, reach out to us at sales@ptnevents.com with your inquiries.
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