PTN Events
Privacy Policy

PTN Events and its affiliates are committed to protecting your information. This Privacy Notice describes how we collect and use your personal information in relation to PTN Events websites, applications, products, services, events, and experiences that reference this Privacy Notice (together, “PTN Events Offerings”).

This privacy policy applies between you, the User of this Website and PTN Events company, the owner and provider of this Website. PTN Events takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.


By accessing this website we assume you accept these terms and conditions that are stated in this privacy statement, including the collection and use of your information when you register, make a booking or enquiry. Do not continue to use PTN Events if you do not agree to take all of the terms and conditions stated on this page.


This Policy sets out how we collect and use personal information, and your choices and rights regarding our use of your personal information.

This Policy describes our practices when using your information when you:

  1. express an interest in or have signed up for our conferences or products including newsletters, lead gen services, extensions, webinars, and e-books;

  2. register for, and attend a virtual or in-person conferences and expos; or

  3. visit our websites (including our public and/or member-based websites) or social media sites or our event websites.

This Policy will apply whether you have provided the information directly to us or we have obtained it from a different source, such as a third party.

1. Information that we collect about you
1.1 Data collection and use
Information we collect directly from you or from the following sources:
  1. Referrals or recommendations, including from within the PTN Events group or from a third party;
  2. Social media sites and other external internet sites, such as LinkedIn; and
  3. Resources such as telephone directories, newspapers, internet sites, commercially available data resources, public registries or public records.
Categories of information we collect about you include:
  1. Personal information such as name and title, contact details, and company information;
  2. Communications with you;
  3. Information you provide when posting content on social media sites.
We use this information for certain activities, including:
  1. Facilitating the business through communication with corporate clients and other business contacts, for example, to communicate about vendor briefings or details of conferences or webinars;
  2. For internal analysis and research to help us improve our existing products and services, and create new products and services;
  3. To send marketing to business contacts regarding our services and products which may be of interest and to promote our business and brand;
  4. Administering our website, investigating any complaints and providing customer service;
  5. Monitoring social media content to manage relations with our clients and promote our business and brand.
We use this information because:
  1. It is necessary to perform our obligations or exercise our contractual rights;
  2. It is necessary to comply with applicable laws or regulations;
  3. We have a legitimate business interest to:
    1. Manage and promote our business and brand;
    2. Provide and improve our services;
    3. Operate our business; and
  4. We have your consent (where required under applicable law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by contacting us.
Information we collect about the use of our website and apps from users.
Information we collect directly from you or from the following sources:
  1. Information captured in our web logs such as device information (e.g. device brand and model, screen dimensions), unique identification numbers (e.g. IP address and device ID), and browser information (e.g URL, browser type, pages visited, date/time of access), geo-location and other device-specific information, Internet connection information;
  2. Advertising information (such as size/type of ad, ad impressions, location/format of ad, data about interactions with ad);
  3. Behavioral information (such as information on the behavior or presumed interests of individuals which are linked to those individuals and may be used to create a user profile); and
  4. Information captured by our cookies (see our Cookie Policy).
We use this information for certain activities, including:
  1. Personalizing the experience of our website;
  2. Administering our website;
  3. Performing statistical and trend analysis to improve the user experience and performance of our website;/li>
  4. Providing better, more customized client service;
  5. Detecting and preventing fraudulent and/or unlawful use of our website(s), products and services, including user-provided review content;
  6. Investigating any complaints.
We use this information because:
  1. It is necessary to comply with applicable laws or regulations;
  2. We have a legitimate business interest to:
    1. Monitor, investigate and report any attempts to breach the security of our websites
    2. Improve the performance and user experience of our websites;
    3. Customize the client experience
Information we collect from participants of a survey or diagnostic.
Categories of information we collect about you include:
  1. Personal information such as name and title, contact details, and company name; and
  2. Demographic information provided by your employer and
  3. Responses to survey or diagnostic questions.
We use this information for certain activities, including:
  1. Validating and analyzing survey and diagnostics;
  2. Conducting general research, including creating or updating aggregate benchmark data sets and reports;
  3. Providing our services; and.
  4. Developing new products and services.

We use this information because:

  1. We have a legitimate business interest to:
    1. Provide and update benchmark data and analysis; and
    2. Validate and update our products and services.
1.2 Further Information

Where we collect and use information for our legitimate interests as mentioned above, a legitimate interest will only apply when we consider that your interests or rights requiring protection of your personal information do not override our legitimate interests. For more information regarding our legitimate interests as applied to your personal information, please contact us.

Our websites and online services are for individuals who are at least 18 years old. Our online services are not designed to be used by individuals under the age of 18.

In certain circumstances, if you do not provide personal information which is required (for example, in relation to initiate the PTN Events services), we will not be able to perform our contractual obligations or provide you with products and services. When this is the case, we will make it clear.

Recorded Communications with PTN Events

We may ask to record calls for training, quality and research purposes. All recordings will be treated as confidential. If you do not want us to record your call, you will be given a chance to opt out. If your call is already in progress, you may ask us to turn off the recording at the start of the call.

Communication with Colleagues

You may use the send-to-colleague functionality on some of our sites or apps to send your colleagues information from PTN Events or its affiliates. In order to fulfil this request, we will ask you for your and your colleagues’ names and email addresses. We do not retain this data after the email is sent. Please be aware that your name and email address may be included in the communication sent to your colleague.

Payment Card Information

Where you choose to pay for any PTN Events Offerings using your payment card, we will collect your personal data connected to your payment card. We use this personal data in order to process your payment and to prevent fraudulent transactions. We do this on the basis of your consent to process this information.

Restricted Areas

If you access the Restricted Areas of any of our sites (via browser or app), we may collect information about your access to and use of research materials, decision-support tools, and other online and offline resources we offer.

2. When we disclose your personal information

We may disclose your personal information to third parties as follows:

  1. To PTN Events Affiliates in order to process the data for the above mentioned purposes;

  2. When we have your consent or authorization to do so;

  3. When you engage directly with an exhibitor at an in-person or virtual conference e.g., when you allow an exhibitor to scan your badge (at an in-person conference) or attend a virtual sponsored session (during a virtual conference);

  4. To third parties who work on our behalf to service or maintain business contact databases and other IT systems, e.g., suppliers of the IT systems which we use to process personal information, or who provide other technical services, such as printing;

  5. To third parties providing services to us or on our behalf who have a need to access your information, e.g., our professional advisors (e.g. auditors and lawyers) or venues for our conferences;

  6. To comply with applicable laws, protect rights, safety and property, and respond to lawful requests from public authorities (e.g., disclosing data in appropriate situations for national security or law enforcement purposes);

  7. Subject to applicable law, in the event that PTN Events is merged, sold, or in the event of a transfer of some or all of our assets (including in bankruptcy), or in the event of another corporate change, in connection with such a transaction, or for pre-transaction review in relation to such transactions.

Your personal information may be shared if we anonymize and/or aggregate it, as in these circumstances the information will cease to be personal information.


Utilization Information

We may share information with our organizational clients about how their employees use the sites and the resources available to them through the sites (e.g., how employees used certain features of the sites, utilization trends, which features were most popular with the client’s employees).

3. Location of Personal Information

PTN Events Private Limited and our affiliated companies are located throughout the world. Depending on the scope of your interactions with PTN Events Offerings, your personal information may be stored in or accessed from multiple countries, including the United States. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable data protection laws.

All PTN Events entities have the technical, physical, and administrative security controls and are required to comply with our data protection policies and procedures, applicable laws, and the terms of our client and member contracts governing the collection and use of information.

4. How We Secure Information

At PTN Events, security is our highest priority. We design our systems with your security and privacy in mind.

  1. We maintain a wide variety of compliance programs that validate our security controls.
  2. We protect the security of your information during transmission to or from PTN Events’ websites, applications, products, or services by using encryption protocols and software.
  3. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
  4. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.
5. Data subject rights

In certain circumstances, you have certain rights regarding your personal information. A summary of each right and how you can exercise it is set out below. To opt out of receiving commercial communications, please send an email to [email protected] To exercise any of your other rights (such as the right to access or deletion of your information), please contact us here. Such requests should include information to allow us to verify your identity (e.g., your name, address, email address or other information reasonably required).

Where we receive your request to exercise one of these rights, we will respond without undue delay and within the time required by applicable law. This may be extended in certain circumstances, e.g., where requests are complex or numerous.

We will provide the information free of charge, except where requests are manifestly unfounded or excessive, e.g. because of their repetitive character. In these circumstances we may charge a reasonable fee or may refuse to act on the request. We will advise you of any fees prior to proceeding with a request. We may ask for additional information to verify your identity before carrying out a request.

How you can exercise the right
Right to access and/or correct your personal informationYou have the right to access personal information we hold about you and to be provided with a copy of the information (in most circumstances). You also have the right to correct any information we may hold about you that is inaccurate.
Right to restrict use of your personal informationYou have the right to ask us to restrict processing of your personal information where one of the following applies:
  1. The processing is unlawful but you want us to restrict use of the data instead of deleting it;
  2. Where you contest the accuracy of your personal information, the restriction will apply until we have verified the accuracy or corrected your personal information;
  3. We no longer require the personal information for the purposes of processing, but are required to keep it in connection with a legal claim;
  4. You have exercised your right to object to the processing. The restriction will apply until we have taken steps to verify whether we have compelling legitimate grounds to continue processing.
Right to request deletion of your personal informationYou have the right to ask us to delete your personal information in certain circumstances. If you want to opt-out from receiving marketing communications, the best way to do so is to allow us to retain your information with a “do not contact” tag so we know not to contact you in the future.There are also certain exceptions where we may refuse a request for erasure, for example, where the personal information is required to comply with a legal obligation or for the establishment, exercise or defense of legal claims.
Right to object to processing of your personal information.You may object to our use of your personal information for marketing purposes.You may also object to processing of your personal information in cases where we have used legitimate interests as the basis for processing. In such cases, we will stop processing your personal information until we verify that we have compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms in asking us to stop processing the data, or in limited cases where we need to continue processing the data for the establishment, exercise, or defense of legal claims.
Right to data portabilityIn most cases, you have the right to receive all personal information you have provided to us in a structured, commonly used, and machine-readable format and to transmit this data to another data controller, where technically feasible.
Right to lodge a complaint with a supervisory authorityIf you object to our processing of your personal information, you have the right to complain to the data protection authority (“DPA”) in the country where you reside, where you work, or where the alleged infringement of data protection laws has taken place.We agree that any disputes regarding our privacy policies and related actions regarding personal information from data subjects in the EU can be heard by a DPA and we will be subject to the determination of those bodies. Please contact us to be directed to the relevant DPA.
6. Retention of Personal Information

We will retain your personal information for as long as required to perform the purposes for which the data was collected, depending on the legal basis for which that data was obtained and/or whether additional legal/regulatory obligations require us to retain it.

In general terms, this will mean that your personal information will be kept for the duration of our relationship with you and:

  1. the period required by tax and company laws and regulations; and

  2. as long as it is necessary for you to be able to bring a claim against us and for us to be able to defend ourselves against any legal claims. This will generally be the length of the relationship plus the length of any applicable statutory limitation period under local laws.

7. Choices about your information

We will respect your wishes not to receive marketing communications. You can change your marketing preferences by contacting us at the address here. If you gave us your email address to receive marketing communications, you can opt out at any time by using the unsubscribe links or instructions included at the bottom of our emails. Please note that we will continue to send you service-related communications regardless of any opt-out request. We will not sell or share your information with third parties (other than our subsidiaries or affiliates) for their own promotional or marketing purposes unless you give us consent to do so and where permitted by applicable law.

Marketing Communications

We will respect your wishes not to receive marketing communications. You can change your marketing preferences by contacting us at the address here. If you gave us your email address to receive marketing communications, you can opt out at any time by using the unsubscribe links or instructions included at the bottom of our emails. Please note that we will continue to send you service-related communications regardless of any opt-out request. We will not sell or share your information with third parties (other than our subsidiaries or affiliates) for their own promotional or marketing purposes unless you give us consent to do so and where permitted by applicable law.


When you attend one of our in-person conferences, you may be issued a conference badge with an RFID chip, which has a unique identifier that can be scanned from various distances. We may use the RFID information to administer and improve the conference experience and solicit feedback and/or interest in PTN Events Offerings. We will not sell or share RFID information with third parties (other than our subsidiaries and affiliates) for their own marketing and promotional purposes. You may request a non-RFID enabled badge by asking conferences staff at the registration desk.

We allow Exhibitors to scan attendee badges at our in-person conferences. If you choose to allow an Exhibitor to scan your badge at the Exhibitor’s booth or when entering an Exhibitor session or function, you are giving us your consent to provide your contact details to that Exhibitor. Our Exhibitors’ use of any information you choose to share with them in this way is governed by each Exhibitor’s Privacy Policy. Badge scanning is optional and you may refuse to have your badge scanned by the Exhibitor.

8. Security

We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any information you transmit via our websites or apps. Please note that you are responsible for maintaining the security of your credentials used to access any PTN Events Offerings, and you must report suspected unauthorized activity to us.

We make reasonable efforts to restrict access to information to only those employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services.

9. Cookies and similar technologies

A cookie is a small text file which includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit an on-line site. Cookies and similar technologies are widely used to make websites work efficiently and to collect information about your online preferences. For simplicity, we refer to all these technologies as “cookies”.

Some of our website pages may contain electronic images known as web beacons (also known as clear gifs, tags or pixels) that allow us to count users who have visited our pages. Web beacons collect only limited information, e.g. a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any information that could directly identify you.

We also include web beacons in e-mail messages or newsletters to track whether you open the messages. We use this information to customize our services and measure the overall effectiveness of our online content, advertising campaigns, and products and services we offer through the Site. Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser will not remove flash cookies. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.

More detailed information on how we use cookies and other web technologies can be found here.

10. Children’s Personal Information

We don’t provide PTN Events Offerings for purchase by children. If you’re under 18, you may use PTN Events Offerings only with the involvement of a parent or guardian.

11. Third Party Sites and Services

PTN Events Offerings may embed content provided by others or include links to other websites and applications. These companies may collect information about you when you interact with their content or services. We are not responsible for the practices of these companies. Please consult their privacy policies to learn about their data practices.

12. Miscellaneous
12.1 Links

We provide links to other websites or resources that are not part of the PTN Events Offerings. We do not control these websites or their privacy practices, and any information you provide to these sites is subject to the Privacy Policies of those sites and not this Policy.

12.2 Social Media Features

PTN Events Offerings may also include social media or lead generation features, such as Facebook, Instagram, LinkedIn or Twitter buttons and widgets, such as the share this button. These features may collect your IP address, which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media and lead generation features and widgets may be hosted by a third party. Your interactions with these features and widgets are governed by the privacy notice of the company providing it.

12.3 Changes to this Policy

From time to time, we may change and/or update this Policy. If this Policy changes in any way, we will post an updated version on this website. We recommend you regularly review this website to ensure that you are always aware of our information practices and any changes to such. Any changes to this Policy will go into effect on posting to this page.

13. Contacting Us
If you have any concerns, questions, comments and requests regarding privacy at PTN Events and its affiliates, please contact our privacy team via email on [email protected] – ATTN: PTN Events Legal – with a thorough description, and we will try to resolve the issue for you on highest priority.
Users can access the information above through PTN Events Offerings, such as the Our Event PortfolioNewsroomDownload CertificatesMedia PartnershipsPayment Portal Advertisement and Session Recordings.