Overcoming Integration Roadblocks

Kimberly Saez

Controller for Client Onboarding at Redwood Logistics

Session Description
Prepare for a knowledge-packed session at the World Freight Summit 2023 with Kimberly Saez, the accomplished Controller for Client Onboarding at Redwood Logistics. With over three decades in the industry, Kimberly has excelled in diverse aspects of the Supply Chain, from rate negotiations to EDI integrations and process optimization. Her process-oriented leadership is underpinned by the belief that enduring partnerships are pivotal for a sustainable end-to-end supply chain. Join us to glean insights from her vast experience and expertise as she shares her perspectives on “Overcoming Integration Roadblocks,” offering valuable guidance for a smoother integration journey.

Navigating the path to technological integration comes with its share of roadblocks that can disrupt the journey to seamless implementation. This blog delves into the art of overcoming these hurdles strategically. Whether they stem from internal intricacies or external factors, these integration roadblocks can significantly impact the go-live timeline and the overall success of a project. The key lies in identifying these challenges upfront to mitigate their impact on the implementation process. Internally, scheduling conflicts and personnel availability can create delays, while externally, discrepancies in customer data accuracy and integrity, along with communication issues with partners like carriers and Value Added Resellers (VARs), can compound the challenges.

Acknowledging these roadblocks and determining feasible solutions is the next critical step. Whether they originate internally within company departments or externally with customers and carriers, the solutions can range from adjusting the go-live date to align with the new circumstances, managing customer expectations to match the revised timeline, accelerating the implementation with additional resources, or even making the tough call of discontinuing the project if the roadblock proves insurmountable. Successfully addressing these roadblocks doesn’t just ensure the current project’s success; it lays the foundation for more efficient implementations in the future. By documenting the efficacy of the solutions, organizations can build a repository of knowledge that enhances operational efficiency, reduces costs, and fosters continuous improvement across subsequent endeavors. As organizations navigate the complex landscape of technological integration, the ability to conquer these roadblocks becomes a critical factor in achieving operational excellence, cost-effectiveness, and sustainable growth.

Key Topics

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