Automation of Freight Processes To Increase Efficiency, Reduce Costs, Improve Customer Service, and Enhance visibility
Head - Exim & Logistics at Raymond Limited
The automation of freight processes has become a transformative force in the logistics industry, promising remarkable benefits across various dimensions. By harnessing automation, businesses can unlock heightened efficiency, substantial cost reductions, elevated customer service, and enhanced visibility throughout their supply chains. Delving into the realm of cost reduction, key processes such as optimized route planning, inventory management, load optimization, price comparison, documentation and compliance, freight tracking, and visibility play pivotal roles. When it comes to elevating customer service, the spotlight falls on real-time order tracking facilitated by RFID-based systems, downloadable Freight Consignment Receipts (FCRs), electronic bills of lading, and the issuance of delivery orders. Moreover, the provision of immediate insights into logistical challenges within the supply chain not only instils customer confidence through information exchange but also fosters trust by showcasing a commitment to transparency and seamless collaboration among stakeholders.
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