Discover the power of digital freight forwarders in revolutionizing supply chain management. With real-time tracking and data-driven insights, where businesses can save time, reduce costs, and optimize operations.
Automation of Freight Processes To Increase Efficiency, Reduce Costs, Improve Customer Service, and Enhance visibility
Sampath Raghavan
Head - Exim & Logistics at Raymond Limited
Meet Sampath Raghavan, Head of Exim & Logistics at Raymond Limited, bringing 32 years of expertise in Logistics, International Trade, and Compliance. With a diverse background spanning industries like Pharmaceuticals, Electronics, and Apparel, he’s a trailblazer in setting up cross-border logistics functions. His passion for process orientation and pioneering SAP S4 Hana implementation showcases his commitment to driving professionalism. Join him at the World Freight Summit Conference to gain insights into the evolving landscape of logistics and trade.
The automation of freight processes has become a transformative force in the logistics industry, promising remarkable benefits across various dimensions. By harnessing automation, businesses can unlock heightened efficiency, substantial cost reductions, elevated customer service, and enhanced visibility throughout their supply chains. Delving into the realm of cost reduction, key processes such as optimized route planning, inventory management, load optimization, price comparison, documentation and compliance, freight tracking, and visibility play pivotal roles. When it comes to elevating customer service, the spotlight falls on real-time order tracking facilitated by RFID-based systems, downloadable Freight Consignment Receipts (FCRs), electronic bills of lading, and the issuance of delivery orders. Moreover, the provision of immediate insights into logistical challenges within the supply chain not only instils customer confidence through information exchange but also fosters trust by showcasing a commitment to transparency and seamless collaboration among stakeholders.
The automation of freight processes has become a transformative force in the logistics industry, promising remarkable benefits across various dimensions. By harnessing automation, businesses can unlock heightened efficiency, substantial cost reductions, elevated customer service, and enhanced visibility throughout their supply chains. Delving into the realm of cost reduction, key processes such as optimized route planning, inventory management, load optimization, price comparison, documentation and compliance, freight tracking, and visibility play pivotal roles. When it comes to elevating customer service, the spotlight falls on real-time order tracking facilitated by RFID-based systems, downloadable Freight Consignment Receipts (FCRs), electronic bills of lading, and the issuance of delivery orders. Moreover, the provision of immediate insights into logistical challenges within the supply chain not only instils customer confidence through information exchange but also fosters trust by showcasing a commitment to transparency and seamless collaboration among stakeholders.
- In terms of automation aiding freight cost reductions, we can touch upon certain process like optimized route planning, Inventory management, Load optimization, Price comparison, Documentation and compliance, Freight Tracking and visibility, Demand forecasting and collaborating with various stakeholders.
- In terms of providing better customer services, prime in the picture is the order tracking real time with RFID based system, download of the FCRs and electronic bill of lading and issue of delivery orders, also by providing real time information on the logistics snags in the supply chain, it aides the customers to have confidence in a service provider in terms of exchange of information and builds trust.
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