Last mile supply chain transformation in Africa

Apoorva Kumar, the Chief Operating Officer and Executive Vice President at JUMIA, is set to share his insights on the evolving landscape of last-mile supply chain transformation in Africa. With extensive experience in e-commerce operations across the continent, he brings a unique perspective on overcoming infrastructure challenges, optimizing delivery networks, and integrating technology to improve efficiency and customer experience. Apoorva will discuss innovative strategies that are enabling faster, more reliable deliveries in diverse and often remote regions. His session will highlight the role of logistics innovation in driving growth, connectivity, and economic inclusion across African markets.

He will share his views on how Jumia’s last-mile operations are digitally managing complex supply chains across 11 African countries, covering on-demand delivery, e-commerce logistics, trucking, pick-up stations, and even drone integration. He will delve into the innovative use of AI and machine learning tailored to the native African environment—highlighting practical “hacks” that enhance route optimization, demand forecasting, and delivery accuracy. Additionally, he will explain how Jumia ensures reliability and resilience in challenging and diverse terrains by leveraging data-driven decision-making, localized solutions, and robust digital infrastructure to meet customer needs consistently and efficiently.
 

1. How in Jumia last mile we are able to do and manage digitally the supply chain in 11 countries across on demand delivery, E commerce delivery, trucking , pick up stations, Drones
 

2. What are some AI/ Machine learning hacks - which are helping us in native environment in Africa
 

3. How do we ensure reliability and resilience in tough environments across Africa