From Resistance to Resilience: Leading the Human Side of Digital Transformation

Dr. Sunny Okonkwo is a data scientist, artificial intelligence strategist, and digital transformation leader with over 18 years of experience applying advanced analytics, machine intelligence, and decision intelligence across complex industries. His work focuses on helping organizations translate data into strategic advantage, particularly within energy systems, infrastructure, and emerging markets. He has led the design and implementation of AI-driven solutions for revenue optimization, fraud detection, operational efficiency, and customer intelligence, driving measurable impact across large-scale operations. He currently leads data and analytics initiatives in the energy sector, with expertise spanning predictive analytics, enterprise data architecture, AI governance, and digital transformation strategy.
 

In his session, he will explore how organizations can successfully scale digital transformation initiatives across multi-site operations, focusing on the critical role of change management, cultural readiness, and leadership alignment. Drawing from real-world experience, including lessons from Ikeja Electric, the session will provide a practical framework for bridging the gap between IT strategy and field-level execution, enabling sustainable adoption and long-term transformation success.