Digital journey in Marine Packed Cargo, Born Out of the Service Challenges from COVID-19 and the Subsequent Economic Recovery

Lennart Heip, Global Modal and Technology Leader for International Trade Operations at Dow, is a seasoned supply chain and trade compliance professional with deep cross-functional experience spanning marine, air, IT, and manufacturing. His digital transformation journey in Marine Packed Cargo was born from the intense service disruptions triggered by COVID-19 and the unpredictable path of economic recovery that followed. He will share his insights on how Dow leveraged digital tools and innovation to tackle these challenges head-on—enhancing visibility, agility, and resilience in their marine logistics. His session will highlight key lessons learned, transformative strategies adopted, and the broader implications for the future of digitalization in global trade operations.

He will share his views on how Dow has navigated the Marine Packed Cargo (MPC) landscape since 2020, addressing the unprecedented disruptions brought on by the pandemic and global container shortages. He will delve into the strategic measures Dow deployed—ranging from enhanced carrier partnerships and data-driven planning to increased focus on digital visibility and automation—to maintain supply chain continuity and customer commitments. Looking ahead, he will outline how Dow is reshaping its work processes through advanced digitization, aiming to build a more agile, transparent, and resilient logistics operation capable of adapting to future global trade complexities.

1. How has Dow faired in MPC since 2020?

2. What strategies has Dow deployed to face the challenges in the container market?

3. The future: how will Dow change and digitize its work process to be better prepared for the future?